Effective Date: August 1, 2025
Splattitude respects your privacy and is committed to protecting the personal information you provide when using our website, booking services, or participating in our activities. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
- Personal details such as your name, phone number, email address, and billing information when you make a booking or purchase.
- Waiver details including age, emergency contact, and signature.
- Technical information such as IP address, browser type, and pages visited when you use our website.
2. How We Use Your Information
Your information may be used to:
- Process bookings, payments, and confirmations.
- Contact you regarding your reservation, scheduling, or customer support.
- Send updates or promotional materials if you have opted in to receive them.
- Improve our services, website performance, and customer experience.
3. Information Sharing
Splattitude does not sell or rent your personal information to third parties.
We may share information with trusted service providers who help us operate our business, such as payment processors or booking systems.
We may disclose information if required by law or to protect the rights, safety, or property of Splattitude, our customers, or others.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and Splattitude cannot guarantee absolute security of your data.
5. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and track website usage. You may adjust your browser settings to block cookies, but certain features of the website may not function properly without them.
6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental consent. Parents or guardians must provide information on behalf of minors when required.
8. Third Party Links
Our website may contain links to third party websites. Splattitude is not responsible for the privacy practices or content of these external sites.
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly. If you no longer wish to receive marketing emails, you may opt out at any time.
10. SMS and Email Communications
When you provide your email address or phone number through our website, booking system, or other forms, you consent to receive communications from Splattitude. These may include transactional messages such as appointment confirmations and updates, as well as promotional messages including marketing emails and SMS text messages.
Message frequency may vary. Standard message and data rates may apply for SMS communications.
You may opt out of marketing emails at any time by clicking the “unsubscribe” link included in each email. You may opt out of SMS communications at any time by replying STOP to any text message.
We respect your privacy and do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.
Your information is used solely for providing services, communication, and marketing from Splattitude.
11. Updates to This Policy
Splattitude may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
12. Contact Us
For questions about this Privacy Policy or how your data is handled, please contact us at:
1314 Hwy 210 Unit 5 Sneads Ferry, NC 28460